It goes without saying that Steve Jobs was a terribly and tragically flawed human being but at the same time he was brilliant. His response here to insulting criticism is an example of his brilliance and Inc Magazine article author Justin Bariso’s analysis of his response is brilliant too.
We live in a world where the insult has become the weapon of choice. Internet trolls use them to get us riled up. Competitors use them to get us off our game. Sometimes, even those we care about may use them when they feel slighted or threatened.