First rule about Relationship Building,…LISTEN to what your customer wants to tell you.
https://www.linkedin.com/pulse/20141029183821-16498332-the-best-sales-advice-i-ever-got-was-from-a-surfer-dude
I am an architectural woodworker and general contractor turned IT, Business and Project Management consultant, software developer wannabe senior division triathlete and ski racer, Yankee fan and founder of ParadigmProjects.com, 360 Difference Mac4Construction.com,iOS4Construction.com and now TheBuildingAndRemodelingWiki.com too.