Select Page

Business Process Improvement Projects

Before deciding what type of assistance your business needs it's important to understand the differences

On my homepage I write:

My Goal With Paradigm Projects Is To Create Business Systems And Solutions That Help Contractors Minimize Risk, And Lower Costs While Enabling Them To Deliver Projects Of Increased Value Through Improved Interactions With Customers, Their Contracting Partners, And Suppliers.— Jerrald Hayes

My Journey into Business Process Improvement

In About Me: The Reset Oct 1987 – 1990 I describe:

While working on the installation of a new “master*” bath room additon for a a client who happened to be the President & CEO of a Fortune 500 company each day as I worked there I would move between my van in the driveway and the bathroom we were working on by entering the house through a door near the garage and going up one floor to the kitchen and then up another flight of stairs to the top floor and as I would turn left to head down the hallway I would pass Mr K’s home library reading room and in it I could see what he was reading by looking at what was on the small table next to his reading light and chair. Two books that I saw there were: The Goal: A Process of Ongoing Improvement by by Eliyahu M. Goldratt and  Agile Competitors and Virtual Organizations: Strategies for Enriching the Customer by Steven L. Goldman, Roger N. Nagel, et al.

My journey down the road of exploring Business Improvent Projects had begun. I was always a voractious reader sp I was constantly reading about The Theory of Constraints and its version of project mangement call Critical Chain books on Lean Thinking and more specifically to the building trades Lean Last Planner. And more recently readings on Agile and Scrum.

The Typical Goals of a Business Process Improvement Projects

  • cut costs;
  • eliminate redundant efforts;
  • ensure continued adherence to workflows and better compliance with rules and regulations;
  • improve quality of their products or services;
  • reduce errors; and
  • increase output.

My Business Process Improvement Booklist

Some of the many books on the topic I have read over the years

The Simply Lean Pocket Guide for Construction - Tools for the Elimination of Waste in the Design-Bid-Build Construction Project Cycle

by Shawn Hayes, Mark Tapping, & Brian Sedwick

A nice little reference book for implementing Plan-Do-Check-Act cycle in your operations you may need to also by a magnifying glass to read it the font is so small.

The Toyota Way Fieldbook 1st Edition

by Jeffrey Liker & David Meier

Critical Chain

by Eliyahu M. Goldratt

Project Management: A Systems Approach to Planning, Scheduling, and Controlling 12th Edition

by Harold Kerzner

I’ll confess that I have NOT read this entire book cover to cover (I have the 8th edition) but I do use it often enough as a reference. 

CPM in Construction Management, Eighth Edition

by James J. O’Brien & Fredric L. Plotnick

Reaching The Goal: How Managers Improve a Services Business Using Goldratt's Theory of Constraints

by John Arthur Ricketts

Another book that may not be for most of my followers since it is centered around the delivery of software services it is still a good one for the real hard core curious Theory of Constraints junkie,

Implementing Theory of Constraints In A Job Shop Environment

by John Tagawa

Not a book so to speak but a PDF of this fellow’s John Tagawa’s Masters or Ph.D. thesis at MIT about a real-world application of Theory of Constraints principles that I wrote about here years ago.

A Better Way: Solutions for the New Business Reality

by Terry Acord

A rare hard to find little paperback novel like its grandfather ‘The Goal’ but about TOC in a small shop environment.

Schedule a Zoom Meeting Discovery Call with Jerrald Hayes of The Small Business System Company

More Info…

I am in kidney dialysis treatment MWF until around noon but otherwise I am generally at my desk between the hours of 8am to 5:30pm EST (unless I am outside playing with my dog) and sometimes when I feel like I’m on a role into the evening too so if you would like to give me a phone call and talk to me about your project ideas please do and feel free to leave a message.

Address: 138 Waterville Road, Avon, CT 06001

Click To Call: 1-860-470-7686

General Business Hours: 8:00am – 5:30pm M-F, 9:00am – 4:00pm S-S on occasion.

At My Desk Hours

11:30 AM — 5PM Mon-Friday 

9:00 AM — 5PM Saturday

Jerrald Hayes

The Small Business Systems Co.
(Google Map Directions)
138 Waterville Road
Avon, Ct 06001

Share This
I am rebuilding/redesigning this website while keeping the existing website up and in-flight (What do you mean, tell me more...)
Hello. Add your message here.