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Frequently Asked Questions

What are your hours?

I am in kidney dialysis treatment MWF until around noon but otherwise I am generally at my desk between the hours of 8am to 5:30pm EST (unless I am outside playing with my dog) and sometimes when I feel like I’m on a role into the evening too so if you would like to give me a phone call and talk to me about your project ideas please do and feel free to leave a message at 860-470-7686 and I will get back to you ASAP. You can also EMail me too at or you can schedule a Zoom Meeeting with me via this link: Schedule a Zoom Meeting with Jerrald Hayes of Paradigm Projects & The Small Business Systems Company


I texted you, why didn’t you text me back?

Sorry, it’s not personal! The Paradigm Projects phone number can’t receive text messages. This is done on purpose to make sure we provide the best service to our customers without constant interruption. The best way to reach us is via e-mail or phone.

I understand you are an Apple Macintosh iOS shop, do you also work with Windows and Linux?

Of course I do. While we are experts with the Apple Macintosh, iOS, and Claris FileMaker/Connect platforms in todays age you can’t ignore other platforms like Windows and Linux. So please give me a call.

Do you work with small businesses outside of the home and garden, building and remodeling sector?

Yes! Please visit The Small Business Systems Co.

I am often fascinated by other business models particulary in the reatil sectors of sporting goods (in particular skiing and bicycling), pets and pet care, and the food and beverage sector aka restaurants.

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