by J. Jerrald Hayes | Aug 13, 2014 | Leadership, Lean Thinking, Productivity, Systems & Systems Thinking, The Little Lessons
A great Deming-ism I just stumbled across in my old notes from a Scott Sedam article How To Get Smart from the 7/11/2000 issue of Professional Builder: Deming lamented that our companies and our country were becoming so obsessed with job skills that we were turning...
by J. Jerrald Hayes | Jun 24, 2003 | Leadership, Lean Thinking, Management
A friend and colleague of mine once said: “… if everyone just does their job correctly 95% of the problems go away.” I thought WTF? If everyone just does their job correctly”. That sounds like Building and remodeling in heaven maybe. How do we...
